You cannot tell from an application form alone whether an agency uses AI to assess candidates. A chatbot, an immediate acknowledgement or a modern-looking portal does not explain who evaluates your experience. Ask about the particular step that concerns you and the role technology plays in it.

Your aim is a usable description of the process: what information enters a tool, what the tool does, what a person reviews and whom to contact about a problem. This guide offers questions for that conversation. It does not assume that nanny agencies widely use AI or that your application is being scored.

Separate the interface from the decision

Start by describing what you actually encountered. Perhaps you uploaded a résumé, completed questions, booked through a calendar or received a recorded interview invitation. Those observations identify an activity. They do not establish the mechanism behind a selection decision.

The EEOC's worker resource lists résumé screening and recorded-interview evaluation among possible uses of AI in hiring. It does not report how a particular nanny agency operates. EEOC: Employment Discrimination and AI for Workers

Use ordinary descriptions in your enquiry. “Does this tool assess my answers or just collect them?” is easier to answer than “Is your entire recruitment process algorithmic?” The first question identifies the function you need to understand.

If the agency names software, do not infer every feature it uses from a vendor's marketing page. A product description does not establish how that agency configured or uses it. Ask about the actual workflow.

Build a small tool-and-stage map

Use this original NAJ worksheet for the stage you are entering. Record six items: the task requested, information supplied, tool function, output produced, human review and contact for questions. Write “not confirmed” where you lack an answer.

For example, distinguish a system that stores a document from one that extracts text, summarizes experience or assigns a recommendation. These are different functions to ask about; they are not claims about what your agency does.

Ask what happens after the output is produced. Does a recruiter check the underlying material? Does the tool affect which applications reach a person? Can the agency explain which part of the process is automated and which part is a human decision?

Keep the map short. You need enough information to understand the requested step, not a technical architecture diagram. If the contact cannot answer, ask who handles process or data questions rather than treating uncertainty as confirmation of hidden screening.

Choose questions that change your next action

Select the questions relevant to the invitation rather than sending an exhaustive survey. For a résumé upload, you might ask whether extracted details can be checked or corrected. For a questionnaire, ask whether the answers are collected for recruiter review or evaluated by a tool.

For a recorded interview, clarify who reviews the recording and whether any automated analysis is involved. If it is, ask what the agency says that analysis measures and how it contributes to the next step. Do not assume the presence of recording means facial or voice analysis.

For any step, a useful closing question is: “If the submitted information is inaccurate or the tool does not work for me, which contact and process should I use?” That answer gives you a route for a concrete problem.

Follow the agency's stated communication channels and timing. Keep the enquiry tied to your application and avoid requesting another candidate's information. You can ask a process question without making an allegation about how the agency treats people.

Ask about access and corrections before starting

Review the invitation early enough to identify a practical difficulty. Describe the function that is not working: a page cannot be navigated, a required recording format is inaccessible, or a field will not accept the accurate information.

Ask what alternative or support process is available, and wait for its confirmation before assuming an arrangement has changed. The accessible interview guide helps you prepare that practical request. This page does not determine which legal rules apply to your circumstances.

If a tool displays an incorrect summary of your experience, identify the specific error and its source. “The summary says I held a live-in role; the submitted résumé describes live-out work” gives the contact something to investigate.

Keep “correction requested” separate from “correction completed.” If the process permits a correction, ask how you will know the relevant version has been updated. Avoid repeatedly submitting new applications as a substitute for finding the proper correction route.

Use a fictional enquiry to test your map

Original fictional example: Casey receives an invitation to answer questions through a portal. The message says the answers will support the next review but does not explain how.

Casey writes: “Before I complete this step for role SAMPLE-62, could you clarify whether the portal collects my answers for a recruiter's review or also evaluates them automatically? If it produces a summary or recommendation, who checks the underlying answers, and where should I report a factual error?”

If the agency replies that a recruiter reads the answers, Casey records that explanation at its stated scope. Casey does not extend it into a claim that the agency uses no automation anywhere. If the answer remains incomplete, the missing part stays unresolved.

The example is a question template, not a prediction of what an agency will disclose or an entitlement to a particular response. Adapt it to the actual invitation and permitted contact route.

Keep the answer useful without overinterpreting it

Save a short dated note of what the agency actually explained. Separate its statement from your interpretation. “The recruiter says the questionnaire is reviewed by a person” is narrower than “AI cannot affect my application.”

Use this original final check: I know which step I asked about; I know what remains unanswered; I have the appropriate problem-reporting contact; and I have not confused collection, analysis and decision-making.

If a rejection later arrives, assess that new information separately. The AI rejection guide addresses evidence about a particular outcome. Learning that a tool exists does not, by itself, explain what caused the decision.

Sources

EEOC: Employment Discrimination and AI for Workers, checked October 27, 2026. The map, questions and fictional enquiry are original NAJ editorial guidance.