Ask the agency to distinguish the information it collects for its own review from the material it presents to a prospective family. A résumé, reference contact list, screening document and introduction profile serve different purposes. Knowing that you supplied an item does not establish who will see it next.
Your practical goal is a clear description of the family-facing material: what it contains, which opportunity it concerns, when it will be shared and whom to contact about an inaccurate or outdated detail. The questions below help you understand a provider's process; they do not establish legal rights or promise a particular answer.
Start with the proposed introduction
Identify the opening and the agency contact preparing the introduction. Ask what the family will receive at that stage: an existing résumé, an agency-written profile, a summary, selected documents or another format. Keep the agency's answer beside your application record.
The Noble Nanny's privacy policy describes private sharing of candidate information with prospective families and says it does not publish public candidate profiles. That is one provider's statement. Ask your agency to explain its own distinction between private introductions and any public-facing material.
A useful opening message is: “Before the introduction for [role reference], could you explain which information the family will receive and how it will be presented?” This asks about a specific action without assuming that your whole application becomes a family packet.
Map the information item by item
Use this original working map privately. List document categories rather than copying identification numbers, reference contact details or other sensitive contents into a second file.
- Item: Name the résumé, profile paragraph, reference summary or other material.
- Collector: Record who requested or received it: agency contact, screening provider or another identified party.
- Recipient: Ask who would receive it next. Leave “not confirmed” where the answer is incomplete.
- Stage: Identify the proposed introduction, interview or later step connected to that sharing.
- Format: Ask whether the recipient sees an original document, selected fields or a summary.
- Open question: Record the missing explanation, responsible contact and any agreed follow-up.
Complete one item before moving to the next. If the answer is “we share your profile,” ask what that profile contains. A familiar label does not answer whether it includes contact details, agency commentary or attachments.
Keep internal evidence separate from the family packet
Ask about screening records independently from the introduction profile. “Will the family receive a screening status, a summary or any underlying document?” is more useful than assuming that an uploaded ID travels with a résumé. Ask the agency to identify the relevant provider if someone else handles that material.
References deserve the same distinction. Confirm whether the agency contacts a reference itself, shares a written account of that conversation or proposes direct family contact. Your reference's contact details and a description of your work are different items in the map.
Use the background-check questions for screening invitations and submission details, and the reference preparation guide for approaching referees. This page focuses on what moves onward to the family, rather than repeating those preparation tasks.
Ask how the presented version stays accurate
Find out whether there is an opportunity to review the material prepared about you and how the agency handles corrections. Do not assume a review step exists; ask what its process permits and who manages it.
Prioritize details that could change a family's understanding: availability, qualification wording, employment dates, duties you can undertake and the locations you can consider. If something is wrong, identify the specific wording and provide the correct fact through the agreed route.
Ask which version will be used for this introduction. If the material has already been shared, ask how the correction will be communicated. Record “correction requested” until you receive an answer; your own edited résumé does not confirm that another person's copy has changed.
Use a short clarification before proceeding
Fictional example: An agency tells Ellis it is preparing a profile for a family. Ellis previously submitted a résumé and reference list, then changed availability. Ellis does not know which information the profile includes.
Ellis asks: “Could you confirm what the family will receive for this introduction? My current start date is [date]. Please let me know how that update will appear, whether reference contact details are included, and whom I should contact if the prepared profile needs a correction.”
The agency explains its format and requests an updated availability statement. Ellis records the answer and sends that statement through the requested channel. This fictional response illustrates a clarification; it does not predict what another provider will offer.
Before the next step, check that your notes identify the material, recipient, stage and remaining question. Share the information requested for that purpose rather than adding extra documents to compensate for an unclear answer. If the explanation still leaves a consequential gap, name that gap and ask the appropriate contact to resolve it.
Sources
The named example supports the limited description of that provider's stated sharing practice. The working map, clarification prompts and fictional example are original NAJ editorial guidance.