Nanny Agency JobsResolve the cancelled booking, assigned work and next schedule separately.
Confirm what was cancelled
Ask whether only the family trip changed or the nanny’s planned work is also cancelled. Record the original dates, travel booking status, expected care location and who delivered the change. “We are not going” does not answer whether care is needed at home or during the same period. The travel nanny guide helps identify the original assignment.
List the decisions that remain
Put four items on separate lines: childcare coverage, travel reservations, approved expenses, and future dates. Ask who owns each answer. If you bought a ticket under an agreed process, preserve the receipt and approval. If the employer booked it, ask the booking owner to handle the change. Do not cancel another person’s reservation or spend on a replacement without approval.
Clarify availability without guessing pay
Ask whether you are expected to remain available, work at another location, or take time off. Keep that answer separate from whether any pay or reimbursement is due. The result depends on actual contract terms and applicable law. A travel cancellation alone does not establish a universal payment rule. If the issue is a flight delay on an active ROTA changeover, see the flight disruption guide.
Use a practical message
Original sample message: “I understand the trip on June 8 to 12 is cancelled. Could you confirm whether I am scheduled for childcare at home on those dates, who will cancel the flight booked through the family account, and how we should handle the approved airport transfer?” The example separates three decisions instead of asking only “What happens now?”
Close the record
After the responsible people answer, update the shared calendar and expense record. Save the original assignment and revised plan. If the trip is postponed, ask for new dates before moving bookings or assuming the original arrangement carries over. The expense guide can help match approvals with receipts.