“We have travel insurance” leaves several questions unanswered when you will be traveling for paid nanny work. Ask which policy is being discussed, whether you are an insured person and how the insurer understands the proposed work and itinerary. A family member's reassurance does not identify the protection available to you.

This guide is a way to prepare a focused policy conversation. It does not recommend an insurer, determine coverage or replace advice from an appropriately qualified insurance professional.

Obtain the policy behind the reassurance

Ask for the insurer's name, the exact product and the documents relevant to your proposed inclusion. Establish whether the policy is already issued or is only being considered. If a certificate or schedule names insured travelers, ask how your details are shown and what document confirms them.

Identify the version and dates of the material you receive. A marketing summary, a quote and the issued policy are different records. Ask for the complete wording and relevant amendments or endorsements rather than trying to fill gaps from a product advertisement.

The National Association of Insurance Commissioners advises checking exclusions as well as included coverage. It also distinguishes insurance from assistance services that may be bundled with it. A help-line listing therefore should not be treated as proof that a particular expense will be paid.

Keep copies in the agreed private location, with personal identifiers restricted to people who need them.

Describe the proposed work before asking about coverage

Write a short factual trip description for the insurer or qualified insurance contact. Include the destinations, dates, your relationship to the family and the paid childcare duties under discussion. State any planned activities relevant to the question, rather than describing the trip only as a holiday.

You do not need to invent a list of every possible mishap. Start with the actual arrangement: who employs you, whether you accompany children during travel, the locations where you expect to work and whether the itinerary is final.

An original inquiry could read: “I would travel with this household as its paid nanny on the dates and route attached. Please identify whether this policy can cover me in that capacity, any relevant work or activity limitations, and the documents that support your answer.”

Ask the recipient to clarify what they need if the description is insufficient. Do not change how you describe the work to make it resemble a different trip.

Follow each answer back to the document

Build a small question trail instead of a coverage score. For each important issue, keep the question, the policy location supplied in response and anything that still needs explanation.

Useful issues to investigate include:

  • Person: What confirms that I am included, and in what capacity?
  • Trip: Which destinations, dates and journey changes are addressed?
  • Work: How does the wording apply to the paid duties I described?
  • Event: Which provision would be relevant to the particular concern?
  • Process: Who receives a claim or assistance request, and what instructions apply?

These are questions, not a list of benefits a policy necessarily provides. If the response is “that should be fine,” ask for a more precise explanation tied to the documents. If a condition is unfamiliar, ask the insurance professional to explain it in ordinary language and confirm the scope of the answer.

Record a response as unresolved when it does not answer the question. A large overall benefit figure cannot substitute for that missing explanation.

Test a fictional assurance against the actual request

Fictional example: Nanny Mina is shown a family travel-protection summary before a trip. It lists an assistance telephone number and says that several travelers are included. Mina's name and paid role are not visible in the material supplied.

Mina asks the designated insurance contact for the relevant documents and sends an accurate description of the nanny work. The reply explains how to reach the assistance service but does not answer whether Mina is insured for the proposed circumstances.

Mina separates the results: assistance contact obtained; insured-person and work questions still unanswered. She does not turn the helpful phone number into a conclusion about payment or coverage.

The employer then obtains a more complete response. Mina checks that it addresses the same dates, destinations and duties she supplied. If the response relies on a different description, she points out the mismatch before anyone treats the review as complete. This example illustrates question handling, not the terms of a real insurance product.

Make the insurance answer usable alongside the work agreement

Ask how the confirmed policy information will be available during travel and who is authorized to communicate with the insurer. Keep the insurer's assistance instructions distinct from the family's ordinary reporting preferences. Urgent help should not wait for routine employment clarification.

Discuss employer decisions separately: who books replacement travel, who may authorize spending and how work or coverage changes are agreed. An insurance claim being submitted does not resolve those employment questions, and an employer agreeing to an expense does not establish that an insurer will reimburse it.

If the itinerary or duties change, identify which earlier answers depended on the old facts and obtain an updated explanation. Before relying on the arrangement, you should be able to identify both the actual insurance information and the unresolved decisions that still belong to the employer or adviser.

Sources

NAIC: Travel Insurance, checked October 27, 2026. The inquiry, question trail and fictional example are original NAJ tools, not policy wording or a determination of coverage.