Prepare to explain what you have done, what you can offer now and what you need to know before moving forward. A useful preparation sheet should help you answer honestly without turning the conversation into a memorized performance.

This guide offers NAJ’s preparation suggestions, not a standard agency screening sequence. Keep your agency’s invitation and instructions beside you as you work through it.

1. Confirm the conversation you are preparing for

Check the invitation for the date, time zone, format, interviewer and anything you have been asked to provide. If a detail is missing, ask before the appointment. Confirm whether the conversation concerns a particular opening or your broader search.

Keep agency screening separate from a later family interview. At Adventure Nannies, its candidate resources describe agency interviews and opportunities for selected candidates to discuss job details. That is one agency’s process, not a sequence to assume elsewhere.

For a specific opening, read the full agency posting. Note the stated duties, schedule, location and pay unit, then follow the agency’s instructions and application route. The NAJ posting guide explains this check. Do not treat a missing field on an NAJ job card as proof that the agency omitted it.

2. Prepare three truthful experience examples

Choose examples that let you explain your own contribution: organizing a busy day, communicating a concern or adapting a plan when circumstances changed. Favor experience relevant to the opening over the most impressive-sounding story.

For each example, write four short prompts:

  • Situation: What needed attention?
  • Your responsibility: What were you actually responsible for?
  • Action: What did you do?
  • Reflection: What worked, or what would you change?

Use notes rather than a script. If your experience does not cover a requested duty, say so and identify any related experience without presenting it as equivalent. Keep qualifications and experience accurate, as the NAJ nanny and newborn care specialist guide advises.

Invented sample answer, for structure only: “In one role, I organized the afternoon routine. I prepared what we needed before pickup and checked the plan with the parent when an activity changed. That helped me keep the day organized. I would want to understand how this household prefers to communicate schedule changes.”

Do not borrow this example as your history. Replace it with something you actually did.

3. Check dates, availability and supporting information

Review your résumé against your own records. Make a note of employment dates, role changes and any correction you need to explain. If you are unsure of a date, check it rather than guessing during the interview.

Write down your current availability in usable terms: earliest possible start date, days and hours you can consider, existing commitments, and any limits around travel or overnight work. Separate what is firm from what you could discuss.

Check the names and dates of training you plan to mention. Identify where supporting records are stored, and avoid describing expired or unfinished training as current or completed. For references, confirm contact details and whether each person has agreed to be contacted. Ask the agency when and how it wants reference information supplied.

4. Prepare questions for the recruiter

Use the conversation to clarify the opening and the agency’s own next steps. Choose three or four questions that your invitation and the full posting have not answered:

  • Is this conversation about one opening or consideration for several roles?
  • Which requirements should I explain with specific examples?
  • What information or documents would you need from me next?
  • Which job details can we discuss now, and which should I ask about later?
  • If the process continues, what should I prepare for a family interview?

INA’s family-interview guidance recommends reviewing relevant experience, preparing questions and checking video equipment, while protecting former employers’ confidentiality. NAJ adapts those preparation habits here for an agency conversation; INA’s article does not establish an agency screening process. Describe your work without sharing identifying family details or private information.

5. Make a one-page preparation worksheet

Fill these lines in with short notes:

  • Appointment: Date, time zone, format, contact and instructions.
  • Opening: Agency posting link and requirements to discuss.
  • Experience: Three examples and your specific contribution.
  • Availability: Start date, workable schedule and firm limits.
  • Records: Dates checked; training and reference information ready.
  • Questions: Three unknowns to raise with the recruiter.

Final preparation checklist

  • Reopen the invitation and full posting.
  • Check your connection, camera and microphone for a video call.
  • Keep your résumé, worksheet and a place for notes nearby.
  • Be ready to distinguish confirmed information from something you need to check.

Your next action: Fill in the worksheet’s appointment and availability lines today, then mark the one missing detail you need to clarify before the interview.