A useful question starts with something you could not find in the full job posting. Before you write to an agency, identify what you already know, what remains unclear and which missing detail could change your decision to apply.
You can prepare questions before applying without sending them immediately. The representing agency’s instructions determine whether to ask now, include a note with your application or save the question for an interview.
Start with the full agency posting
Open the representing agency’s original listing and read its application instructions. An NAJ discovery card is a summary; a detail missing from the card may appear in the full posting. Check duties, location, schedule, compensation and any living or travel arrangements there first. NAJ’s guide to reading an agency posting explains those distinctions.
Read the candidate instructions as carefully as the role description. Look for the application route, required materials and any direction about questions. Keep the job reference or listing link with your notes so you can identify the role accurately.
Separate “unclear” from “important to me”
Make three short lists:
- Stated: Details the posting gives you directly.
- Unclear: Wording you cannot interpret confidently, or information you could not find.
- Important to your fit: Details that affect your availability, experience or willingness to pursue the role.
These lists overlap. A schedule can be clearly stated and still rule the job out for you. A missing detail can be interesting without affecting your application.
Use this worksheet to turn uncertainty into a focused question.
Invented example: Known / Unclear / Ask
| Known | Unclear | Ask |
|---|---|---|
| The posting says “afternoon schedule.” | Start time and whether it changes. | “What is the usual start time, and does it vary by day?” |
| Duties include childcare and “household support.” | Which household tasks are included. | “Which tasks are included in household support?” |
| Travel is mentioned. | Typical trip length. | “What trip length should candidates be available for?” |
| Compensation is described as competitive. | Amount and pay unit. | “Is a compensation range available, and what pay unit does it use?” |
This is a practice example, not a current vacancy. For your own worksheet, copy only details the actual posting states.
Choose the questions that could change your next step
Choose two or three questions that matter most. You do not need to cover every category.
Duties: Replace “What does the job involve?” with a question about the unclear phrase. For example: “Does meal preparation cover the children’s meals or meals for the whole household?” Avoid assuming that a broad title settles the task list.
Schedule: Ask about the part that affects your availability: start and finish times, recurring days or expected changes. If you have a firm constraint, state it plainly rather than asking the agency to guess what you need.
Location, travel or accommodation: Identify the missing practical detail. That might be the work area, frequency of travel or whether accommodation is provided during working periods. A ROTA label alone does not establish accommodation or daily hours. Check those separately in the full posting.
Pay and requirements: If compensation is given without a clear unit, ask whether the amount is hourly, weekly or annual. For an unclear requirement, quote the relevant phrase and ask what it means for this application. If a requirement is clear, use it to assess whether the role fits your experience and availability.
Match the question to the agency’s process
Some questions belong in interview preparation. The International Nanny Association’s interview guidance recommends reviewing the description, noting questions and preparing relevant experience examples.
For an agency-specific example, Adventure Nannies’ candidate FAQ directs candidates toward an application and resume, says an interest-only call or email is unnecessary, and reserves additional job information for selected candidates during interviews because of confidentiality. Follow the policy of the agency representing your chosen role.
Example 1: An inquiry channel explicitly permitted before application
Hello, I’m reviewing [job reference]. The posting lists an afternoon schedule. Could you clarify the usual start time? I’m available from [time] and would like to check that detail before applying.
Example 2: A note in an application field that invites questions
For [job reference], could you clarify what “household support” includes? My relevant experience covers [truthful example]. I would appreciate discussing the task mix at the appropriate stage.
Example 3: A question saved for an invited interview
The description mentions travel. What trip length and frequency should I be prepared for? My availability is [accurate constraint].
Take one next step
Choose the unresolved detail that matters most and write one specific question. Keep it with the job reference, ready for the next step in the agency’s application process.