Some agencies explicitly state that their placement service is free to candidates and paid for by hiring families. Read the policy of the particular agency you are considering. A fee page aimed at families does not automatically describe a charge to you, and one agency's free service does not establish every provider's policy.

The practical task is to identify the payer, service and payment trigger before treating any amount as your responsibility. This guide explains that reading process without offering a legal ruling or comparing family placement prices.

Begin with an explicit candidate policy

Chicago Nannies' applicant FAQ says its services are free for applicants and placement fees are paid by employers. Dream Nannies' candidate FAQ says its placement services are free for candidates and job seekers, with hiring families covering agency fees. These are attributed examples, not a universal no-fee rule.

Look for wording directed at applicants or candidates. Record the service it names. “Free placement service” is a statement about placement; it is not automatically an answer about an unrelated optional product sold elsewhere.

If the policy is absent or ambiguous, ask for the current written explanation before proceeding with a payment. A vague answer such as “there are some costs” still leaves the actual question unresolved.

Separate the recipient from the payer

A website can describe a family registration charge, a placement fee or another service price in the same area where candidates browse jobs. Read who is being addressed. Do not copy every amount into a personal search budget simply because you found it on an agency website.

For any proposed charge, identify four things in ordinary language: who pays it, who receives it, what it purchases and when it becomes due. Those details can reveal that two apparently similar prices refer to entirely different transactions.

Avoid filling in missing terms from the headline. An amount described as a deposit still needs an explanation of its purpose and conditions. If a written policy and a message appear to disagree, keep both descriptions available and ask the provider to reconcile them.

Keep optional purchases separate from access to a job

You might encounter an offer for a course, a profile service or another external product while searching. Treat that as a separate purchase to understand. Ask whether it is optional, who provides it and whether declining it changes your access to the particular application process.

These questions do not assume that the product is necessary, valuable or improper. They make its relationship to the vacancy explicit. A product description alone cannot establish that buying it will produce an interview or placement.

If an agency requests evidence of a qualification you already hold, clarify the evidence requirement before buying another course. If a new qualification is genuinely part of the advertised criteria, evaluate that learning decision separately from any promise about the job. Keep the cost, provider and purpose identifiable.

Read a fictional confusing message

Fictional example: Taylor reads an agency's candidate page stating that its placement service is free. Later, a message refers to a paid profile-writing session. Taylor initially assumes payment must be the next stage of registration.

Taylor asks, “Your candidate page says placement is free. Is this writing session optional, and can I continue the application without purchasing it? Please confirm who provides the session and what the charge covers.”

Suppose the reply confirms that it is optional and registration can continue without it. Taylor can then decide whether the separate writing service is wanted. If the reply instead introduces a required charge inconsistent with the earlier wording, Taylor needs that discrepancy explained before paying. Neither outcome should be guessed from the first message.

Resolve the transaction before authorizing it

Before any payment, read the actual purchase terms, including cancellation or refund wording where provided. Confirm the named recipient through the provider's established contact route when the request is unclear. Do not let a deadline replace an answer about what you are buying.

Keep a copy of the policy or explanation relevant to the decision. This can be a short saved note with the source and date; you do not need to collect unrelated family pricing pages.

An unexplained payment request deserves clarification. It is not, by itself, proof of fraud, and a free candidate service is not, by itself, proof of a suitable vacancy. Finish with the narrower conclusion the evidence supports: this named service has these stated charges, this payer and these conditions.

Sources

Policies checked October 27, 2026. Taylor's profile-writing message is fictional and does not describe an offering from either cited agency. Recheck the provider's current terms for your actual application.